Who can use Bluup
- You must be at least 10 years old.
- If you're under 18, or under the age of majority where you live, a parent or guardian must link to and supervise your account, and agree to these Terms for you.
- You can't use Bluup if we've previously removed you, or if the law doesn't allow you to.
Your account
Use accurate information and keep your phone and sign-in codes secure. You're responsible for what happens on your account. If you think someone else has access to it, tell us at hello@getbluup.com.
Community Guidelines
Bluup is for real groups of people who know each other. Treat your groups the way you'd treat them in person. You may not use Bluup to:
- harass, bully, threaten, intimidate or stalk anyone;
- post hate speech, or content that promotes violence, self-harm or terrorism;
- share sexual content involving anyone under 18, or sexualize, groom, or exploit a minor in any way (see our Child Safety Standards);
- share nudity or sexual content of any kind, or intimate images of anyone without their consent;
- track or share another person's location without their permission, or misuse location you can see;
- impersonate someone or misrepresent your age;
- send spam or scams, or promote illegal goods or services;
- share someone else's private information without their permission;
- infringe someone's copyright, trademark or other rights;
- hack, overload, reverse engineer or interfere with Bluup or other people's use of it.
Reporting, blocking and moderation
- Report: press and hold any message, photo or profile and tap Report. You can also email hello@getbluup.com.
- Block: blocking someone stops them from messaging you or seeing your location. You can also leave any group at any time.
- Our response: we review reports promptly and aim to act within 24 hours. We may remove content, limit features, suspend or remove accounts, and report illegal content to the authorities.
- Automatic checks: uploads are automatically checked for objectionable content, and content that breaks these rules may be blocked before it's posted.
Your content
You own the messages, photos and other content you share. To run Bluup, you give us a limited, worldwide, royalty-free license to store, process, display and send your content to the people you share it with. This license ends when the content is deleted, except for copies we must keep for legal or safety reasons. Only share content you have the right to share.
Location features and safety
Arrival times, "on the way" status and home-safe signals are conveniences, not safety or emergency services. They depend on your phone, its signal and its settings, and they can be late or wrong. Don't rely on Bluup in an emergency. Call your local emergency number instead. Only share your location with people you trust.
Third-party services
Bluup uses services such as maps and app stores that have their own terms. We aren't responsible for third-party services or websites you open from Bluup.
Ending your use
You can stop using Bluup and delete your account at any time. We may suspend or end your access if you break these Terms, if we have to by law, or to protect people. Where it's appropriate, we'll tell you why.
Disclaimers
Bluup is provided "as is" and "as available." To the extent the law allows, we disclaim all warranties, including merchantability, fitness for a particular purpose and non-infringement. We don't guarantee that Bluup will always be available, error-free or secure. We aren't responsible for what users say or do, on Bluup or at events planned with it.
Limitation of liability
To the extent the law allows, [Company legal name] won't be liable for indirect, incidental, special, consequential or punitive damages, or for lost data or profits. Our total liability for any claim about Bluup is limited to the greater of the amount you paid us in the past 12 months or US$50. Some places don't allow these limits, so they may not apply to you.
Disputes and governing law
These Terms are governed by the laws of the State of Illinois, USA, without regard to conflict-of-law rules. Any dispute will be handled in the state or federal courts in Cook County, Illinois, unless the law where you live requires otherwise. [Counsel to confirm whether to add arbitration and class-action waiver terms.]
App store terms
If you downloaded Bluup from the Apple App Store, these Terms are between you and [Company legal name], not Apple. Apple isn't responsible for Bluup or its content, has no duty to provide maintenance or support, and isn't responsible for product claims, including legal, consumer or intellectual-property claims. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them. Similar terms apply to Google Play.
Changes
We may update these Terms. If a change is significant, we'll tell you in the app before it takes effect. If you keep using Bluup after that, you agree to the updated Terms.
Contact
hello@getbluup.com
[Company legal name], [Mailing address]